Digital Library
2023 Online Holocaust Denial Report Card
Topic:
Antisemitism & Antizionism
Principal Investigators:
ADL Center for Technology and Society
Study Date:
2023
Source:
Center for Technology and Society,Anti-Defamation League (ADL)
Key Findings:
(1) Widespread Inaction and Poor Enforcement
Despite existing policies prohibiting Holocaust denial, the report found that many platforms fail to enforce them effectively. Some companies explicitly ban Holocaust denial but do little to remove violative content, while others lack any formal policies addressing the issue.
Facebook (Meta) received a C-minus grade. While Facebook prohibits Holocaust denial, enforcement remains inconsistent, and content removal rates are low. Twitter (now X) received a D-minus, reflecting a significant decline in content moderation following Elon Musk’s acquisition, which led to policy rollbacks and staff reductions in content moderation teams. YouTube and TikTok received mixed ratings, with inconsistencies in enforcement even though they officially prohibit Holocaust denial. Twitch and Reddit scored higher, as their moderation systems appeared more proactive in removing antisemitic content.
In some cases, reported Holocaust denial posts remained online, demonstrating that platforms either fail to act on user reports or do not prioritize such content as violating their policies.
(2) Understanding Holocaust Denial as an Antisemitic Conspiracy Theory
Holocaust denial falsely claims that the Holocaust never happened, was exaggerated, or was fabricated by Jews for political or financial gain. These narratives are rooted in classic antisemitic tropes, including the idea that Jews manipulate historical events for their own benefit. Holocaust denial is often used as a recruitment tool by extremist groups, radicalizing individuals into broader antisemitic and far-right ideologies.
(3) The Role of Social Media in Spreading Holocaust Denial
Social media algorithms prioritize engagement, often pushing users toward increasingly radical content. Misinformation spreads rapidly, especially in closed or lightly moderated spaces, such as private groups, encrypted messaging apps, and fringe platforms. Mainstream platforms, despite having more moderation resources, still struggle to effectively contain the spread of Holocaust denial. These factors contribute to an online ecosystem where Holocaust denial continues to thrive, despite formal policies against it.
(4) Recommendations for Digital Platforms
-Platforms should fully enforce their existing policies and remove Holocaust denial content more effectively.
-Companies should simplify and enhance reporting systems, making it easier for users to flag Holocaust denial content.
-Platforms should publicly share data on content removals, enforcement rates, and algorithmic amplification of misinformation.
-A combination of automated detection and human review is needed to prevent Holocaust denial content from spreading.
-Companies must monitor and address Holocaust denial in private groups and messaging apps, where such content often flourishes.
-Social media companies should work with Holocaust historians, researchers, and antisemitism watchdogs to refine policies and prevent misinformation.
Methodology:
Following up on their 2021 report card, ADL’s Center for Technology & Society (CTS) assessed 10 major social media and game platforms’ stated policies and enforcement rates regarding content containing Holocaust denial (Facebook and Instagram are both owned by the same parent company, Meta, and were not counted separately.)
As in the 2021 report card, CTS reviewed platforms’ policies regarding Holocaust denial and looked for examples of such content. They then reported the Holocaust denial content, under the platforms’ anti-hate policies, from nonofficial accounts to see how platforms would enforce their policies for ordinary users. They also reported the content that had not been actioned via our trusted flagger relationships with the platforms (A trusted flagger is an organizational partner that can report content and get it prioritized on many platforms.). They then scored these platforms based on how they were managing Holocaust denial content in terms of policy and enforcement.
For the 2023 report card, ADL CTS added three major online multiplayer games, where they found multiple usernames with Holocaust denial references: League of Legends (owned by Riot Games), Call of Duty (owned by Activision Blizzard), and Fortnite (owned by Epic Games).
